|Solutions:||Which sentence best describes clustering? You write down words or ideas that occur to you in no particular order.|
|Friday, August 31, 2012||Issues in communicating and understanding company policy at the Charlotte, NC, Phoenix Advertising, location.|
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Purpose for this investigation is to pin-point problems within the Roanoke branch of Phoenix Advertising which have led to the recent resignations of an art director and an account executive, increasing client complaints about quality of work, productivity and demoralization of employees within that branch.
Site visit to Roanoke branch was performed in order to investigate issues. Preformed one-on-one employee interviews in order understand the reasons behind declining morale within the branch.
Conducted interviews with four out of six employees from the Accounts Management department. Interviewed the general manager of Roanoke branch. Had a group meeting with entire Creative Services department. Observed work environment to get a feel for how employees interact with one another and understand workflow within the office.
Reviewed past year of business reports. Reviewed policy and procedure manual. Polices for new client accounts were reviewed and updated. Interviewed clients, both satisfied and dissatisfied. Conducted phone surveys with dissatisfied clients who had recently closed their accounts with Roanoke branch.
Mailed out satisfaction surveys to current client list of Roanoke branch.
Main causes for problems plaguing the Roanoke branch are the unlimited number of new client projects, short staffing and thus overworked employees, lack of communication between departments, and declining employee job satisfaction. One-on-one interviews with employees revealed a branch wide dissatisfaction with workloads and uncompensated overtime hours.
The policy for accepting new projects does not take into account current workloads. There is no policy for overtime compensation for salaried employees. Understaffing and resignations within the branch have caused difficulties for remaining employees.
Lack of communication between the Creative Services department and Accounts Management department has caused tension and an unwillingness to work together.
Creative work is being altered without consultation. Location of Creative Services department in relation to Accounts Management department hinders good communication. Creative Services department is short staffed since the recent resignation of the head art director.
Increasing client complaints are a direct result of poor quality of work. Shifting the focus of Roanoke branch to increasing employee morale, encouraging interdepartmental communication, and decreasing workloads of each department will resolve problems within the branch.
Revise policy for accepting new client projects. Work should be assigned according to employee capacity. Realistic project deadlines need to be set at the beginning of each client project. New employees should be hired immediately to fill the recently vacated positions within the branch.
Location of Creative Services department should be changed in order to facilitate better communication with art directors. Require the use of interoffice email or text messaging to facilitate communications between departments. DATE: May 2, I need answers to pennfoster exam writing the report Writing the Report General Instructions Note: You can’t use Exam Express or Tel-Test for this exam.
Purpose This examination will give you practical experience in writing an informal report, using a memo format. Preparation First, review the information on outlines in Organizing, Researching, and Illustrating Your Material.
Jan 31, · Penn Foster Exam Topics: Overtime, Free-writing, you fill a piece of paper with any idea that comes to mind about your topic. Your goal is to come up with that one good idea,and the best way to do that is to set your creative mind free.
B. Brain-storming, . Nov 11, · Writing the Report Exam Topics: Employment, Human resource management, Policy Pages: 3 ( words) Published: November 11, I. Issues in communicating and understanding company policy at the Charlotte, NC, Phoenix Advertising, location.
II. Understand company policy issue by comparing and surveying. Dec 26, · Do you have the Penn Foster exam numbers , Organizing, Researching, And Illustrating Your Material; Writing The Report; Business And Technical Writing Final Exam?
I need answers to pennfoster exam writing the report Writing the Report General Instructions Note: You can't use Exam Express or Tel-Test for.
Writing the Report Exam Writing the Report Exam I. Issues in communicating and understanding company policy at the Charlotte, NC, Phoenix Advertising, location. II. Understand company policy issue by comparing and surveying.
A. Compared corporate policy with branch policy. 1. Compared branch policies regarding work hours. Essays on Writing The Report Exam Writing The Report Exam Search. Search Results. Write a Report Of An Accident You Witnessed Incident Reports: Introduction An incident report describes something that happened.
Incident reports are commonly used in .